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Is it still worth going to a shopping mall and will shopping malls still exist in the future?

What is a shopping mall? 

Shopping malls have been a thing for a long time and they definitely portray something bigger than just a place where you can buy things or at least that’s what they used to portray. Edgar Lion described malls as a local downtown region, a community meeting, an activity place, a recreational area or just “a place for people to be away from home”, where they can eat, shop, be entertained, meet their friends, neighbors or business contacts and engage in activities such as community affairs. However, even though we still use malls to buy essential things today, fewer people would describe them as a place to meet people or do anything else than shop. Today it’s no longer a cultural phenomenon, but more of a cultural artifact whose existence is being threatened by the internet and online shopping. Which is why this article will analyze and discuss the question if it’s still worth going to a shopping mall and if shopping malls will still exist in the future.


The term “shopping mall” is very common in our society, but what does it really stand for and what exactly represents a shopping mall in its detail. The urban land institute in Washington defines a shopping centers as something which is usually planned by one single company or an organization, then private owners rent the different shops to a larger numbers of retail and service companies. The central management takes care of everything else that concerns the shopping mall like advertising, PR or joint services. In addition to that the location and size of the mall as well as the quantity and the type of shops are in a balanced ratio to the surrounding area with car parks close by. Furthermore some essential features of shopping malls which are interesting to know are for example the fact that the ground the mall is built on and the mall building need to be owned by one person or company. Moreover retail stores and service companies form one well-balanced unit, which aims for a seamless coverage of the average consumer needs in the specific area. However, the general concept of the mall doesn’t only correspond to consumer's needs, but also has to allow single shops a rational management. This requires a good plan of the buildings and car parks as well as an analysis of the market and retail structure as Thomas Gasser describes in his book.







 

 

Did they randomly just pop up? 

Thomas Gasser explains that emergence of the American shopping mall was partly due to the random growth of suburban residential areas. In comparison to Swedish or British shopping centers, which were part of a major planning of a new living district, American malls were randomly placed within an already existing infrastructure. Therefore American malls are also called  “not integrated centers” that are built within an already populated area with no retail businesses and European centers are called “integrated centers” that are part of an officially planned suburban.Apart from this, the development of a shopping mall is indeed a very complicated and a well planned process. For Edgar Lion the development has four main phases, which vary in their duration and interrelation.

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Af first we have the gestation including the establishing of the concept, the acquiring of the land, the general planning and financing of the mall. The second phase describes the realization where the center is already an active project and things like design, contracting, construction, leasing and tenant coordination are being handled.

In the administration phase:

  • The operations and maintenance department takes over the responsibility for the mall

  • The accounting department is in charge of finances

  • The merchants’ association controls advertising or promotions.

  • The last phase is the rejuvenation, which usually takes place after a mall has been opened for several years and requires modernization.

In comparison to that, William Appelbaum also mentions four major aspects of center development. He describes financing as one of the most important aspects, but also market research, leasing and tenant mix and design and construction are essential steps in the development.

 

However before the planning of a shopping center can take place one has to decide what kind of mall is going to be built. There are three different kinds of American malls which are classified by the size of the market. The smallest one, including up to 20.000 residents and only selling daily needs products, is called the neighborhood-center. The community-center can serve up to 100000 residents and provides normal supermarkets, but also special grocery stores just as variety voters or even junto department stores. The biggest shopping center describes the regional-center which provides for at least 100000 citizens and provides several department stores that replace business centers in downtown areas, creating a new social center. 

Have shopping malls always been like they are now?

Originally shopping malls were meant to be strictly commercial merchandise markets, the only intention they used to have was the purchase of different items. At first they only consisted of a main supermarket and a few stores and in order to promote the non-grocery stores an actor was added at the other end. This was usually a variety or department store. Edgar Lion writes in his book that throughout the 20th century most of the shopping malls grew and provided more than one fashion or show store and thereby drastically changed their image. Therefore it’s very important to have a specific look at the history of American malls and different examples so we can observe the gradual changes which happened over time. The first shopping center creation was built by the Roland Park Company in Baltimore in 1907. Not even 20 years later J.C. Nichols opened the first “real” shopping center in Kansas City. In 1924 H.Potter then built the River Oaks Center in Houston which had modern architectural features. In the 30s H. Prahler was the first to ever open a shopping mall where all of the stores were directed to one central place.

 

In the 50’s shopping centers were shooting from the earth like trees and over time they only multiplied. In 1957 there were 2,500 shopping centers in the US and Canada, in 1967 there were 11000, in 1970 there were 14000 and in 1973 there were 17000. In addition to that, in the early 70s malls were being opened at  rate of 1000 per year. Thomas Gasser says that a potential reason for the boom of shopping malls after 1950 could be the growth of population considering that between 1950 to 1955 the population in the suburbans grew from 9.6 million to 44.3 million. Some other explanations could also be the increase in cars, higher spending, change in retail and sinking detail sales in cities.

 

Matthew Newton writes that by the mid 70s the "mall culture" began to form. Filmmaker George A. Romero who filmed the movie “Dawn of the Dead” at Monroeville Mall in Pennsylvania remembers this time as “the beginning of that mall culture when you went there and you hung out all day”. He also describes malls as ritualistic, unnatural experiences with hypnotic music and no realness that really did turn people into zombies just like in his film. At that time shopping was seen as a community activity and malls were a place to meet at.

 

Matthew Newton describes the 80s with the term “mall madness” which seems to be a perfect fit for his period. During the 80s malls were a pop culture phenomenon and being a “mallrat” as a teenager was something you wanted to be. Shopping malls were a major hangout place for teenagers and were describes as an “establishes social system of ritual and reward”. By the mid to late 80s malls had become a multifunctional place, they became a delivery system for prepackaged culture and also a place of entertainment. For example teen pop idol Tiffany did a mall tour in 1987 called “The beautiful you: Celebrating the good life shopping mall tour ’87”.

 

Surprisingly this national fascination with malls came to an abrupt end by the lates 90s to mid 2000s because people “just stopped going there”. As a result many malls became ghost malls and were later on demolished. Today shopping malls are no longer a cultural phenomenon, but more of a cultural artifact. This was mostly caused through the Internet and online shopping which decentralized the whole industry and in order to become popular again malls need to change.

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What makes shopping malls a popular and convenient destination for customers?

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Shopping malls in the United States have numerous advantages that make them a popular destination for consumers. One of the main advantages of malls is the convenience factor. Malls bring together a wide variety of stores under one roof, allowing customers to do all of their shopping in one place. This is especially useful for people who live in urban areas where stores are not always located close together, as it saves time and effort by eliminating the need to travel from one store to another. In addition, malls often have extended hours, making it easier for people to shop at a time that is convenient for them. 

 

Another advantage of shopping malls is the wide range of choices they offer. Malls typically have a large selection of stores, including department stores, speciality stores, and chain stores, providing customers with a diverse range of products to choose from. This is especially beneficial for customers who are looking for specific items or who have specific needs, as they can often find what they are looking for at a mall. Malls also often have a food court or other dining options, making it easy for customers to take a break and grab a bite to eat while they are shopping. This is convenient for customers who are spending a significant amount of time at the mall and want to grab a quick snack or meal. 

In addition to the convenience and variety of stores, malls also often have amenities such as restrooms, seating areas, and play areas for children. These amenities make malls a convenient and enjoyable place to spend time, whether customers are shopping or just looking to spend some time with their families. Malls can be a great destination for a day out, as they provide a wide range of activities and experiences for people of all ages. They often offer a sense of community and a social atmosphere because they are busy places with a lot of foot traffic which also makes them a place for people to interact with other. Sometimes, entertainment options such as movie theatres, arcades and play areas are also located within malls and they occasionally have events and activities like concerts, fashion shows, and holiday celebrations, which can add to the excitement and entertainment value of a trip to the mall.

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Shopping malls also provide numerous economic benefits for the communities in which they are located. Malls create jobs and generate tax revenue for local governments, and they can also help to revitalize areas by attracting businesses and customers to the area. Malls can also be a major tourist attraction, bringing in visitors from outside the local community and boosting the local economy.

Furthermore, shopping malls are also often located in prime locations and are easily accessible by a variety of transportation methods. Many malls are located near major roads and highways, making them easy to get to by car. Malls always have ample parking available for customers who chose to drive. Many malls also have public transportation options nearby, such as bus or train stations, making them accessible for people who do not have a car or prefer to use alternative forms of transportation.

 

It should also be mentioned that shopping malls often have a wide range of services available, such as banks, post offices, and hair salons. This can be convenient for customers who need to take care of various errands in one place. Malls may also have professional services such as doctors, dentists, and lawyers, making it easy for people to access these services while they are out shopping. 

 

Finally, shopping malls are often a hub of activity and can be a great place to relax and unwind. Many malls have seating areas, outdoor areas, and other spaces where people can sit and rest, or just enjoy the atmosphere of the mall. Malls can be a great place to spend a leisurely afternoon, whether you are shopping or just looking to relax.

 

In conclusion, shopping malls in the United States offer a wide range of advantages for customers, including convenience, variety, amenities, safety, customer service, online shopping options, entertainment options, services, dining options, a relaxing atmosphere and much more. These factors combined make malls a popular and convenient destination for shoppers.

Have the malls developed well and remained in good shape?

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Since their boom in the 1950s, shopping malls have undergone a remarkable development in the relatively short time they have been in existence. In the beginning, they were purely commercial marketplaces, but it didn't stop there. Shopping malls quickly grew to include more non-food items such as fashion stores. These changes created a brand-new image for shopping malls and so, since the 1950s, they became a meeting place for the community, places for activities, "a place to get away from home", a little escape, a time out from reality. But by all accounts, this image did not last. Shopping malls do have numerous advantages, advantages they possessed in their golden age that are still partly present today. Large malls full of numerous different shops, a food court and space for lots of shopping, strolling and socializing. It offers a place that invites you to linger in comfort for as short or as long as you like. But has the shopping mall phenomenon been able to maintain its form until today? Will it be able to hold on in the future or will it have to change? The fact that these questions seem perfectly reasonable shows that there are already doubts about the mall versions that have existed up to now.

Malls once were described as a place “part wonderland, part bazaar”, a place one could get lost in and have a marvelous consuming experience. Shopping was referred to as a feeling, however the former mall madness turned out to become a cultural artifact instead of a cultural phenomenon. Shopping centers owe their emergence to the enormous and partially unsystematic growth of suburban residential areas, which is due to the population growth that resulted in an increase in purchasing power. However, this also led to a change in the retail trade: chain shops emerged, self-service, vending machines and an extension of opening hours were introduced, all in the interests of efficiency, and yet sales continued to fall. Too many malls were built in close proximity to one another and on top of that, the newer malls caused their department stores to poach the department stores of older malls, which, over time, drifted away and drowned. This is closely connected to the problem regarding the financing of the individual shopping areas in a mall. There are different types of rental contracts for shop managers in malls, but in each case, a certain amount of money has to be paid monthly. However, if shopping malls become less popular and less used than before, there is a danger that a shop may no longer be profitable due to the falling turnover. Entire livelihoods may be lost, as not only a single shop but the entire shopping mall itself provides numerous workplaces. The existence of a mall is therefore linked to the rent of the mall's individual shops, which in turn is bound to the income of each shop, that is strongly dependent on the popularity of said mall.

Why does no one go to malls anymore?

 

Yet consumer habits seem to develop further and further away from department stores altogether. With the invention of the internet and further technological advances, one feature has quickly become one of the biggest disadvantages for shopping malls. Meant here is e-retail, commonly known as online shopping. It is generally a matter of great concern as people try to link the tremendous growth and popularity of online shopping to the recent decline in the growth, use and popularity of shopping centers. Thereupon, various studies have been conducted to address the issue. Research focused on specific factors such as the number of shopping centers and sought a correlation with the percentage increase in online shopping. An analysis and evaluation subsequently proved the general claim that online shopping has a negative impact on shopping centers. But how did this happen in the first place? Online shopping has existed for years and presents a tool that is used often enough, but people still seemed to prefer the real-life experience. The decisive turning point that triggered a major reorientation and heralded the possible end of shopping malls occurred at the start of year 2020. At the time, when the global pandemic named Covid19 was spreading, the main concern was to protect people. At the beginning of the pandemic, there was no thought of economic or any other consequences. Among the protective measures was the closing of shops, which is the reason why shopping malls, as well as most of the stores non-grocery or medical items related, were forced to close in order to protect citizens of the high risk of infection. In a short period of time, online shopping increased rapidly, as it was the only accessible possibility to buy whatever was needed. 2020 passed as fast as 2021 and even in year 2022, Covid19 didn’t diminish but spread to newer and more contagious variants instead. Nearing the end of 2022, most of the restrictions seem to be gone almost completely and life should gradually return to normal again. But this does not quite seem to be the case. As undesirable and inconvenient Covid19 has been, it has shown even more people the advantages of online shopping. Due to the pandemic, being able to shop away from the risk of contagion is still one major advantage but it is far from being the only benefit of online shopping.

Traditional retailers are facing fierce competition to retain their customers, as online shopping has the ultimate advantage of convenience. Instead of getting dressed and driving to a mall - where a customer may spend a long time looking for a particular product and then must drive home again - online shopping has the convenient and not time-consuming advantage of being able to sit comfortably and non-dressed up at home in front of the computer. There a customer is free to search, choose and buy the products of their liking in mere minutes and will be able to receive their package delivered to the front door after just a few days. A second valid advantage concerns the product type. In online retailing it is possible to have multiple product categories from which it is easier to filter out a desired product. It is also possible that a product is sold out or currently unavailable in a mall, but may be available online. Last but not least, a further decisive argument for online shopping is the price. On-site prices may be different from those on the internet, where there are occasionally reduced prices or discount campaigns. It is also possible to compare a product on multiple websites, as they may be offered at different prices. Thus, online shopping offers a greater overview.

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Do shopping malls still have a future?

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As many advantages as shopping malls once had, and with the disadvantages that are steadily spreading, what would have to change for shopping malls to prevent their demise? Shopping centers that contain only fashion stores and a food court will probably not be able to compete with online shopping in the future. Future shopping centers would have to adapt to the supply and demand of the current times. More leisure facilities, health and fitness studios, theaters, a broad variety of different retailers that can reach a wider audience and service providers in general could become part of shopping centers. The purpose of shopping centers has changed before and could do so again in order to regain its former popularity. The incentive to keep customers and persuade them to come and shop locally is, after all, already existent and merely needs to be implemented correctly.

Works Cited:

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  1. Applebaum, W. & Kaylin, S.O. Case Studies in shopping center development and operation. New York, International Council of Shopping Centers, 1974. 

  2. Carter, Charles C. “What We Know About Shopping Centers.” Journal of Real Estate Literature, vol. 17, no. 2, 2009, pp. 165–80. JSTOR, http://www.jstor.org/stable/44105053. Accessed 12 Nov. 2022.

  3. Chiang, Kuan-Pin, and Ruby Roy Dholakia. “Factors Driving Consumer Intention to Shop Online: An Empirical Investigation.” Journal of Consumer Psychology, vol. 13, no. 1/2, 2003, pp. 177–83. JSTOR, http://www.jstor.org/stable/1480436. Accessed 12 Nov. 2022.

  4. Cohen, L. "From Town Center to Shopping Center: The Reconfiguration of Community Marketplaces in Postwar America." The American Historical Review, vol. 101, no. 4, 1996, pp. 1050–1081. JSTOR, https://doi.org/10.2307/2169634. Accessed 12 Nov. 2022.

  5. Colwell, Peter F., and Henry J. Munneke. “Percentage Leases and the Advantages of Regional Malls.” The Journal of Real Estate Research, vol. 15, no. 3, 1998, pp. 239–52. JSTOR, http://www.jstor.org/stable/24886877. Accessed 12 Nov. 2022.

  6. Gasser, Dr. Thomas P. Das Shopping Center in Nordamerika: Einkaufszentren in Europa. St.Gallen, Verlag Paul Haupt Bern, 1960. 

  7. Lion, Edgar. Shopping Centers: Planning, Development, and Administration. London, John Wiley & Sons, 1976.

  8. Newton, Matthew. Shopping Mall. New York, Bloomsbury, 2017.

  9. Stokrocki, Mary. “Shopping Malls from Preteen and Teenage Perspectives.” Visual Arts Research, vol. 28, no. 2, 2002, pp. 77–85. JSTOR, http://www.jstor.org/stable/20716066. Accessed 12 Nov. 2022.

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